About Us
Awards
ASAV Accredited Hospital of Excellence
We are very proud to be an ASAV accredited Hospital of Excellence, the highest level of accreditation possible. Gold Coast Vet Surgery is the only accredited veterinary hospital on the Gold Coast, and one of only four accredited vet clinics in Queensland. The Australian Veterinary Association’s Hospitals of Excellence scheme is a voluntary accreditation that provides for an independent assessment of the standards in veterinary clinics around Australia. To pass accreditation vet clinics need to meet rigorous standards across all aspects of veterinary care, including the hospital facilities, patient care, customer service, record keeping, policies and procedures, health and safety, staff training and even down to cleaning procedures! Being accredited as a Hospital of Excellence gives pet owners the assurance that their pet is being looked after according to “Best Practice” standards in a clinic that has the necessary equipment and skills to provide gold standard patient care. It is effectively your independent assurance of our quality & standards. Across Australia, only 50 vet clinics meet these high standards.
Word Of Mouth Service Awards
Awarded Word of Mouth Service Awards for the last 6 years running. This award is only earned if more than 90% of a business’s online reviews are 4 or 5 star rated.
Paws & Claws Awards – Best Vet on the Gold Coast
We are very proud to have been twice voted BEST VET on the Gold Coast in the prestigious Paws & Claws Awards for Charity. We won the award in 2007 & 2009 and were runners up in 2008 & 2010! Whilst awards aren’t our goal, it’s nice to be appreciated and acknowledged for the hard work that the team puts into patient care and customer service.
As a “people’s choice” award (it was voted for by pet owners from across the Gold Coast, rather than decided by a panel of judges) it is an endorsement to us that pet owners want, and appreciate, a personal, first class, value for money healthcare service for their pets. This is what we at Gold Coast Vet Surgery will always strive to deliver.
The Paws and Claws Awards were organised by the popular Paws and Claws magazine and all proceeds from the event were donated to charity.
Gold Coast Community Honours Awards
On 24 September 2008 Dr Kevin Cruickshank was very humbled to attend the Gold Coast Honours Awards organised by the Gold Coast Bulletin, where he had been nominated in the Business Category. In the company of some very worthy and esteemed nominees, many of whom have provided a life time of service to the Gold Coast community, Kevin was very proud to be awarded a Gold Coast Honours Silver Pin for a “Work and business ethic that epitomises the spirit of Australia”.
Call us if you cannot find an available appointment online. Same day appointments are always made for critically ill animals.